Terms and Conditions

Special Booking Promotion for NEW 2021 Trips

We’re here when travel is right for you! Our 2021 dates are available for booking.

Fully Refundable Deposit – Even More Flexibility

Choose Your Trip: We will be offering a fully refundable deposit for most 2021 departures*.

Our Standard Booking Policies - 2021 Trips


How to Sign Up: Our incredible team of Retirement Consultants is on hand Monday – Friday 8 a.m.– 5 p.m. ET, and weekends 8 a.m. – 2 p.m. ET, to book you on the perfect Retirement trip.  Message (telegram / whatsapp ) +57 318 848 1725  for your professional retirement advisor. Our web site at www.ezretirement.co is open for most bookings 24 hours a day.

Price: Prices are per person or couple based on single occupancy, quoted in US dollars, and are set well in advance of the trip departure date. Our prices are fixed. Prices may change during the course of the year. You can always find the most current prices on our website, or by calling us. Once you book your EzRetirement trip, your price is guaranteed. Prices cover land costs only; they do not include airfare to and from the trip. Trip prices include baggage transfers, porterage and all ground transportation during your trip. Please see the web page for each trip for the specific details for all items included in the trip price. Local taxes may be charged on some trips. 

Trip Deposits: Deposits may be made by  wire transfer in US dollars or a major credit card.

  • The deposit is $1000 per person / couple  for Scheduled Departures.  and is fully refundable up to 15 days after you book when you sign up 15 days or more before the final payment due date.

Paying Your Balance: The balance of your trip cost is due according to the chart below. We automatically bill the credit card on file when the balance is due, unless otherwise instructed. Balances may be paid by  in US dollars by major credit card. If final payment is not received when due, EzRetirement reserves the right to cancel your reservation.

Guest Transfer & Cancellation Policy: If you must cancel your reservation, your cancellation fee will be determined according to the terms outlined in the chart below.

  • Scheduled Trips:  Transfers to another trip or credit on account for a future trip are only allowed before the final payment due date, after which time cancellation fees.  If the new trip costs more than your original trip, you must pay the difference.  Reductions in the group size may result in an increased trip price due at final payment.

Exceptions to our cancellation policy cannot be made for any reason, including but not limited to weather, terrorism, civil unrest, epidemics or the thread thereof, personal, family or medical emergencies or force majeure. There is no refund for arriving late or leaving a trip early. Private rooms, staterooms and internal air charges are considered part of the total trip cost and are subject to cancellation fees. We encourage guests to consider our Travel Protection plans for cancellations reasons that fall outside of EzRetirement’s policy.

EzRetirement reserves the right to suspend departures in cases of force majeure or the failure of third parties—such as hotels or ships—to honor their reservations, in which case, all payments received to date will be transferred on account for use on a future trip (must be used within 24 months). EzRetirement is not responsible for expenses that are incurred in preparation for any suspended trips, such as airline tickets, or for costs that are incurred due to travel delays, flight cancellations or illness. All policies subject to change.

Deposit & Payment Terms (per person / couple)
Scheduled Trips**
Deposit $1,000
Final Payment Due 95 days to trip start
Cancellation Fees (per person / couple)
Days Prior to TripScheduled Trips
156+ days$200*
96 – 155 days$200*
61 – 95 days30%
31 – 60 days60%
0 – 30 days100%

 * Rather than paying the cancellation fee, you may choose to keep your trip deposit on account to use on a future EzRetirment for use within 24 months.

Trip Forms & Release of Liability: Guests are required to complete and sign our Release, Assumption of All Risks, and Binding Arbitration Agreement and the Personal Information Form. These forms will be available in your Backroads account for your convenience. We require all forms to be completed prior to final payment. We are unable to allow guests to participate in any aspect of a Backroads trip without a signed release form.

Due to COVID-19, we have relaxed and updated our standard policies as follows:

What If My Trip Is Postponed Due to COVID-19 Travel Restrictions?

We will be reviewing trips by 35 days prior to departure (or closer as the situation changes) to determine if it is safe and feasible to run the trip. If your trip is postponed, we will place 100% of your trip funds (including Travel Protection Plan, if applicable) on account along with an additional credit per guest to be used for future travel. All funds and credit must be applied to a new reservation by 12/31/22.

Travel in 2021 with More Flexibility

Backroads is providing new, more flexible booking policies in order for you to plan future travel with complete peace of mind.

Sign Up With No Risk


  • Deposits are fully refundable for new reservations on 2021 trips if canceled before 4/1/21 or when final payment is due (whichever comes first).
  • For bookings after 4/1/21 your deposit is fully refundable up to 15 days after you book. Only applies to deposits made at least 15 days or more before your final payment is due.
  • Does not apply to Special Departures, Private Trips and reservations made with deposit funds from 2020 or earlier.


  • You may transfer to another trip or place your deposit on account for a future trip prior to your final payment date.
  • On Custom and Private Departures, you can transfer deposits outside of 155 days prior to your trip.

Your Final Payment Is DUE LATER

  • Final payment is due at 65 days (rather than 95 days) prior to your trip start for Scheduled and Private Trips up to 5/31/21.
  • Final payment is due at 65 days (rather than 155 days) prior to your trip start for Custom Trips and Special Departures up until 5/31/21. 
  • Final payment is due at 95 days (rather than 155 days) prior to your trip start for Custom Trips and Special Departures from 6/1/21 to 10/31/21.